Help is here

Softpress is dedicated to providing the finest customer support possible.

From our email discussion lists and archives, and online KnowledgeBase, you are never far away from the answers you need.

Frequently asked questions

Got a question? Head over to the FAQ page to find out if it’s already been answered.


Learn how to use Freeway’s more common features by watching our video tutorials. We’ve just added a video for responsive web design in Freeway 7 and will be adding more on a regular basis.

Softpress Knowledgebase

Get all the information you need from our huge online reference manual, the Softpress KnowledgeBase.


Using Freeway Guide

Includes full feature overview of Freeway and a getting started tutorial.

Freeway Reference Guide

This 250 page guide contains details of just about everything you need to know to get the most out of Freeway. We've also added an extension to the existing reference that includes details of the new features and changes in Freeway 7.


Whether you are a first time web designer, or a seasoned pro, you have both an opportunity to answer other members’ questions and to have yours answered. There are discussion forums for Xway, Freeway, Chroma, Exhibeo, and Fretspace. These offer a source of quality information from us and from other users around the world.

Retrieve my serial number

Enter your email address below and we’ll send you your registered serial number(s) right away.